Comments on: DQ® Drive-Thru Dilemma

By: Nicole H.

Nicole H. — Wed, 04 Jul 2012 18:51:19 +0000

Ronald: Hey, I live in Minnesota, too. We also have the same last time. Ironic.

I work at Dairy Queen, and when someone asks for a butterscotch shake, I was informed to just put butterscotch cone dipping in with the milk and icecream. Next time, just ask for the butterscotch cone dipping. Apparently, it still tastes the same.:)

By: bolinea

bolinea — Thu, 21 Apr 2011 16:59:27 +0000

Emil, I completely understand your frustration over the discontinuation of butterscotch. It was my favorite as well. Unfortunately, it just wasn’t selling well enough. In regard to the hot fudge recipe, it has not changed. If you would like to leave a comment for a particular store you visited, you can do so here: http://www.dairyqueen.com/us-en/talk-to-dq/ Thank you for contacting us!

By: Emil Dahlberg

Emil Dahlberg — Wed, 20 Apr 2011 23:53:01 +0000

Please bring back butterscotch! What was the reason it was eliminated?

Also, has your hot fudge recipe changed?

By: bolinea

bolinea — Tue, 12 Apr 2011 14:48:47 +0000

Hi Kathy,
I’m truly sorry that our commercials have upset you. The point of the commercials is to show that DQ food and treats are better than good, they are riDQulous. Your concerns have been documented and forwarded to all appropriate ADQ personnel for their review. We are taking your comments seriously and will take them into consideration as we review our advertising plans for the remainder of this year. Thanks for contacting us!

By: kathy short

kathy short — Mon, 11 Apr 2011 21:25:09 +0000

I guess I am getting old (57). Your new commercials get on my nerves. If I didn’t already LOVE DQ, the commercials would not be an incentive to visit.

By: Bobbi

Bobbi — Sat, 09 Apr 2011 00:45:49 +0000

THE WHIP CREAM AND CHERRIES ON SHAKES MUST GO. and bring on the new Peanut butter snickers for a flavor in the Blizzards

By: Kris

Kris — Tue, 05 Apr 2011 17:40:55 +0000

I am still laughing at the comment that the woman didn’t roll her window down. I always feel that everyone should have to work restaurant/retail/customer service in some form early in adulthood. You learn so much about people, and how to be patient and understanding as a customer!

By: Alison

Alison — Sat, 02 Apr 2011 19:27:09 +0000

Very funny! My favorites are Cheesecake Oreo and Pumpkin Pie

By: bolinea

bolinea — Wed, 30 Mar 2011 15:13:31 +0000

I’m so sorry to hear that Nicole! Please contact us at http://tiny.cc/3uv19 so that we may address your concerns. Thanks!

By: Nicole

Nicole — Tue, 29 Mar 2011 20:14:01 +0000

2 weeks ago we went to Dairy Queen here in Las Vegas on a Tuesday & saw on the door it was buy one banana split get one for 99 cents so we got them and they were delicious and it only cost about $6. Well last week we went through the drive thru at the same Dairy Queen & ordered the same thing since it was still on the glass at the entrance. We brought $7 when we get to the window we waited patiently for the woman to get our payment from us but she waited until she made the banana splits then she tells me the total is $9 something and I say “I thought they were buy 1 get 1 99 cents” she says “oh we don’t do that anymore we are under new management so we don’t do it” I say “why does it still say you do on the window?” she tells me they haven’t gotten around to doing it yet. So needless to say we couldn’t get our splits because we didn’t have enough money. I am going back today to take picture because it is STILL on the window and it has been a week since she told me that!