While many DQ customers have stories about how their entire family loves the brand, some even have stories about how much their dogs love our soft serve! One customer wrote to the corporate offices about their 13-year-old dog named George. He loved ice cream with a passion, and they often took him to their local Dairy Queen store to get him some soft serve in a cup as a treat.
However, George was getting up in age, and when there was nothing more this woman and her husband could do for their beloved family dog to extend his life, they were devastated. They took him outside the veterinary hospital for a few minutes to say their goodbyes, and the husband ran down the street to a DQ restaurant to get George a final treat.
The DQ employee explained that it was too early for the soft-serve machine to be ready, but said she had some Dilly Bars that hadn’t yet been dipped in chocolate. The employee gave the man one and wouldn’t take any money for it.
The letter went on to say how George savored every minute of that last treat, and how much the woman and her husband appreciated their final minutes with him. They really appreciated the DQ employee’s actions. Even during a difficult time, this experience created a lasting positive impression for this family.